The Data Protection Policy employed by Edwards Grounds Estate Agency has been developed as an extension of our commitment to combine the finest quality services with the highest level of integrity in dealing with our clients, suppliers, associates and staff.
The Policy guides how we collect store and use information about individuals and organisations. It will be continuously assessed against new technologies, business practices and the changing needs of everyone we deal with.
Our Data Protection Policy recognises two kinds of personal data that deserve different levels of protection:
Personally-Identifiable Information includes, for example, e-mail addresses, billing information, employment status and ‘click stream’ data that tracks visitor activity on a Web site or online service.
A subset of that category, Sensitive Data, deserves additional safeguards. Sensitive Data includes, by way of example, Clients’ confidential data, individuals’ home telephone numbers, Bank Account, Income Tax and National Insurance numbers, interview notes, CV’s, etc. If your relationship with us includes providing Edwards Grounds with Sensitive Data, we will protect that information with extra care. We will not distribute Sensitive Data outside of Edward Grounds, if you so request, and will give you the chance to opt out of sharing this information within our own organisation.
Edward Grounds collects Personally-Identifiable Information and Sensitive Data only when there is a legitimate business need to do so.
Our Policy provides the following:
Notice: We will inform you about why we are collecting Personally-Identifiable Information and how we intend to use it. We need to collect and store your name, address, and other basic Personally-Identifiable Information, for example, to provide you with the service you requested, as well as for billing purposes.
Opt Out: From time to time, we are approached by companies and organisations that have a product or service that we believe may be of interest to you. We may share your Personally-Identifiable Information with these companies in an effort to help you find these resources. We will, however, always gain your permission before disclosing Personally-Identifiable Information to third parties that are not affiliated to Edward Grounds.
Security: We will maintain appropriate safeguards to ensure the security, integrity and privacy of your Personally-Identifiable Information.
Review and Correction: We are continuing to enhance our procedures to enable you to review and correct, upon request, the Personally-Identifiable Information we collect from you. Currently, we need you to make such a request in a manner that can be verified.
Edward Grounds will not sell personal data in any form, including mailing lists. All its data are for internal use only:
Edward Grounds will continue to oversee implementation of and compliance with our Policy and will adapt the Policy to reflect changes in technology and the expectations of everyone we deal with. To ensure that we are following our stated Policy, we also conduct periodic and random audits of our Web sites and other systems.
Edward Grounds Data Protection Policy has been developed out of respect for the privacy preferences and choices of our candidates, suppliers customers, associates and staff. We have established procedures to ensure that every reasonable effort is made to address your concerns. If you have any questions or comments on Edward Grounds and its data protection policy please contact one of our Directors.
If you have a complaint about our handling of data, you have the right to involve the Information Commissioner – but please inform us first, preferably by e-mail to [email protected] , so that we may have the opportunity to address any issues directly with you.